Conditions consistent with operating schedule
The premises must maintain a CCTV system which gives coverage of all entry and exit points. The system shall continually record whilst the premises are open and conducting licensable activities. All recordings shall be stored for a minimum period of 28 days and shall be capable of being easily downloaded. Recordings must be made available upon request by an authorised officer of the Police or Local Authority.
There must be “CCTV in Operation” signs prominently displayed at the premises.
An incident log (whether kept in written or electronic form) shall be retained at the premises and made available to an authorised Officer of the Police or the Local Authority.
The premises shall operate a proof of age scheme, such as "Challenge 25", whereby anyone who looks or appears to be under the age of 25 years shall be asked to produce identification to verify that they are over 18 years old. The only acceptable forms of ID are
UK Photo Driving Licence
Passport
Proof of age standards scheme (PASS) card
Armed Forces ID card.
All staff will receive comprehensive training in relation to age restricted products and in particular the sale of alcohol. No member of staff will be permitted to sell age restricted products until such time as they have successfully completed the aforementioned training
An age till prompt system must be utilised at the premises in respect of age restricted products
A refusals register (whether written or electronic form) must be maintained at the premises and will be made available for inspection upon request by an authorised officer of the Police or Local Authority.
The premises will be fitted with a burglar alarm system.
The premises must be fitted with a panic button system for staff to utilise in the case of an emergency.
The premises licence holder must ensure that the appropriate fire safety, and health and safety regulations are applied at the premises
A complaints procedure will be maintained, details of which must be made readily available in store upon request.