a) General – all four licensing objectives (b,c,d,e)
This restaurant understands that in extending our opening hours we have a duty to the local community and that we
continue to protect our staff and customers from danger and harm. We believe that the systems we have in place are
robust, thorough and will, as far as reasonably practicable, secure the promotion of the four licensing objectives. It should
be noted that no McDonald’s restaurant within the United Kingdom serves alcohol and further none of our drinks or food
are served to customers in glass receptacles.
We are eager to work in partnership with all responsible authorities to ensure the promotion of the four licensing
objectives. We also seek to work with the local communities, whom we serve, in achieving a successful cohesion between
our business operations and our neighbours.
b) The prevention of crime and disorder
This restaurant is keen to work in partnership with the local police service to prevent crime and disorder.
CCTV
McDonald’s operates a robust CCTV Policy to ensure compliance with Data Protection Legislation and to assist the Police
with the prevention and detection of crime. At all stores where CCTV is in operation appropriate signage reflecting this
information is displayed.
McDonald’s operate digital motion activated CCTV systems where images are retained on a hard drive system. All CCTV
equipment is of a standard suitable to record images of a proper quality, it meets the industry standard and has LGC
Forensics or Kalagate Certification. As part of the digital system an alarm will sound if the equipment is faulty or not
recording, thereby alerting management for the need to intervene. The CCTV system is regularly serviced by qualified
maintenance technicians.
Access to the CCTV system will be provided to Police Officers at their request where reasonable.
Staffsafe
A Staffsafe™ system with both audio and visual monitoring capability will be installed in the restaurant, this system, can be
activated by either fixed or mobile panic buttons. Once activated the system links the restaurant to an external monitoring
centre capable of intervening to resolve crime and disorder issues and/or provide the appropriate advice or instruction to
support and protect the restaurant’s staff and customers.
At this restaurant all shift managers have safety and security training; including Maybo SIA accredited Conflict Management
Training.
c) Public safety
This restaurant is keen to work in partnership with the local Fire Service and Environmental Health Officer to ensure public
safety.
This restaurant has safety systems in place to protect the safety of customers and staff at all times (such as Staffsafe). We
work with the local Environmental Health Office and local Fire Service to ensure we are complying, as far as reasonably
practicable, with relevant Health and Safety and Fire Safety Legislation. This restaurant is also subject to inspections from
our own safety and security teams to ensure our systems are being maintained.
All of our restaurant staff receive comprehensive safety training to ensure that safe working methods are adopted and all
staff are trained on the restaurant’s evacuation procedure in the event of a fire or other dangerous occurrence.
This store operates a "No Open Alcohol Containers" policy to prevent persons carrying open alcohol into the in-store area.
d) The prevention of public nuisance
Litter
McDonald's were the first company in our sector to introduce litter patrols in the early 1980's. McDonald's is committed to
carry out litter patrols collecting both McDonald’s packaging and any other litter that has been carelessly discarded. We are
happy to act on recommendations from the Environmental Health Officer should they feel that we should extend our patrol
to a nearby area, as far as this is reasonably practicable.
All of McDonald’s packaging displays the recycle symbol to encourage our customers to deal with their waste responsibly.
Further details regarding McDonald’s commitment to reducing waste and litter nuisance can be found at the "Our World"
section of the McDonald’s website:
https://www.mcdonalds.com/gb/en-gb/our-plan-for-change.html
Noise
Where it is practical to do so we are content to put measures in place to limit noise. All McDonald’s restaurant doors are
self-closing and we try to encourage our customers to be considerate to our neighbours and to limit noise both when
ordering their food and on leaving the local area.
e) The protection of children from harm
McDonald's do not anticipate that unaccompanied children will use the restaurant in the extended hour's period covered
by this licensing application. We do however take their safety extremely seriously and will continue to employ the same
practices to ensure that they are protected from harm at all times when visiting the restaurant.