Operating schedule
a) General - all four licensing objectives
The store will be equipped with and operate a CCTV system.
The premises will operate a strict due diligence policy to include age restricted sales training with respect to cigarettes,alcohol,lottery, or other age restricted products.
All staff will be trained to BIIAB Level 1 standard, with most staff having obtained the BIIAB Level 2 Certificate and all have received "in house" training on the sale of alcohol.
The premises will display relevant warning notices advising customers that it is an offence for anyone 18 years or over, to purchase alcohol on behalf of persons under 18 years of age
b) The prevention of crime and disorder
There will be a CCTV system installed that will meet the requirements of a system that would be required to be registered under the Data Protection Act 1998.
There shall be a member of staff available to use the CCTV equipment and provide the Police with a copy when requested.
The premises will operate a strict due diligence policy including the Think 25 policy and all staff will receive training in relation to the Think 25 policy, provisions of the Licensing Act 2003 and age restricted sales. Records of this training will be kept at the store.
All staff who are not Personal Licence holders will be authorised in writing and that authorisation will be available for inspection at the premises.
As a company policy, we undertake internal test purchases.
The scanning system prompts the staff to check the age of the customer when alcohol is purchased.
c) Public safety
Public safety shall be maintained on the premises at all times, an adequate and appropriate supply of first aid equipment and materials. All staff will receive training with respect to public safety issues.
d) The prevention of public nuisance
The store operates a refusal book and also a due diligence recording system by way of the till. This is in relation to age restricted products; EPOS printouts will be kept where refusals of service are made.
e) The protection of children from harm
Refusal records will be kept by way of EPOS printouts regarding sales of age restricted products and reasons for refusals will be contained within the EPOS system printouts.
The premises will adopt the principles of the Challenge 25 scheme, whereby any person attempting to buy alcohol, who appears to be under the age of 25 years, will be asked to provide proof of age. The accepted proof of age will be a Driver's Licence, Passport, or any other identity card which has a photograph of the holder, their date of birth and is PASS approved.
All staff will receive training in relation to the Challenge 25 scheme, contained in the company's "To Sell Or Not To Sell" training package, a copy of which will be supplied to the Licensing Authority.